What patients ask before they visit
These are the questions to answer on your own pages, in plain words, near the top. They're common examples; your calls, messages and reviews will add your own.
- "What are the doctor's OPD timings?"
- "What is the consultation fee?"
- "Do I need an appointment or can I walk in?"
- "Which insurance or cashless schemes do you accept?"
- "Is the clinic open on Sunday?"
- "Which doctor here treats this problem?"
Write your answers with the free FAQ builder
What your website needs
- 1
A doctors' directory with facts
Each doctor's name, qualifications, speciality, registration number and timings. The NMC treats this as patient information, not promotion.
- 2
Factual fees and timings
Consultation fees and OPD hours stated plainly. The guidelines allow factual, transparent fee disclosure.
- 3
Services and facilities, described plainly
Departments, tests done in-house, emergency availability and accreditation, without "best" or "No. 1" claims.
- 4
Location help
Address with a landmark, a map, parking and how to reach you, matching your Google profile exactly.
- 5
Health information with a named author
If you publish articles, keep them educational, name the doctor who wrote or reviewed them, and label anything made with AI.
Before you publish
NMC guidelines to respect (from 6 October 2026)
- Not allowed: "best", "No. 1", "100% success" or "painless" claims, guarantees of cure, before-and-after photos, and doctors' photos used for self-promotion.
- Not allowed: discounts or offers that encourage unnecessary visits, fake reviews or ratings, paid rankings and manipulating search rankings.
- AI-generated content must be labelled as AI-generated and must not mislead; AI-made promotional campaigns and synthetic testimonials are prohibited.
- Using an agency or influencer doesn't shift responsibility. The rules apply to whatever is published for you.
Sources: Medical Dialogues: NMC guidelines on ethical advertising and public communication (6 Oct 2026). Rules change, so check the current version or ask your professional body.
Business details for your page code
Use MedicalClinic (or Dentist for dental clinics). Google needs a name and address; add phone and opening hours. Keep it factual, like the page. Replace everything in CAPITALS, keep every detail identical to what the page shows, then check it.
<script type="application/ld+json">
{
"@context": "https://schema.org",
"@type": "MedicalClinic",
"name": "YOUR BUSINESS NAME",
"url": "https://YOUR-SITE",
"telephone": "+91 YOUR PHONE",
"address": {
"@type": "PostalAddress",
"streetAddress": "YOUR STREET",
"addressLocality": "YOUR CITY",
"addressRegion": "YOUR STATE",
"postalCode": "YOUR PIN CODE",
"addressCountry": "IN"
},
"openingHoursSpecification": [
{
"@type": "OpeningHoursSpecification",
"dayOfWeek": [
"Monday",
"Tuesday",
"Wednesday",
"Thursday",
"Friday",
"Saturday"
],
"opens": "09:00",
"closes": "19:00"
}
],
"sameAs": [
"YOUR GOOGLE BUSINESS PROFILE LINK",
"YOUR OTHER OFFICIAL PROFILE"
]
}
</script>Common mistakes
- Old pages that still say "best hospital in the city" or show before-and-after photos.
- Timings only on a signboard photo.
- Health articles with no doctor's name on them.
Questions
Can we still show patient reviews?
Genuine reviews on Google are fine. The NMC bans fake reviews and ratings, and patients' names or faces shouldn't be shown publicly without safeguards.
Can we use AI to write the website?
AI can help draft, but the NMC requires AI-generated content to be labelled and not misleading. Have a doctor check every medical statement.
Will following the NMC rules hurt our ranking?
No. Factual, specific, well-sourced pages are what Google and AI assistants favour anyway.
Check your own site
SEARCH ONE checks one page for SEO, AEO and GEO and writes out each fix. Start with your home page or your main service page. Your first 5 page audits are free.
Background: SEO, AEO and GEO guides, and the glossary.
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