What patients ask before they call
These are the questions to answer on your own pages, in plain words, near the top. They're common examples; your calls, messages and reviews will add your own.
- "Do you take Delta Dental (or my plan)?"
- "Are you accepting new patients?"
- "Can I get a same-day emergency appointment?"
- "How much is a cleaning without insurance?"
- "Do you offer payment plans or financing?"
- "Is sedation available for anxious patients?"
Write your answers with the free FAQ builder
What your website needs
- 1
An insurance page, kept current
List every plan you accept by name, say whether you're in or out of network, and give a phone number for checking. It's one of the first questions new patients ask.
- 2
One page per main service
Implants, Invisalign, emergency care and cleanings each get their own page with what it involves, how long it takes and what affects cost.
- 3
Emergency hours in plain text
Not an image or a PDF. "Same-day emergency visits Monday to Saturday, call before 10 am" can be read and quoted.
- 4
Each dentist named, with credentials
Name, degree (DDS or DMD), years in practice and a real photo. Health topics get extra scrutiny from Google, so show who stands behind the advice.
- 5
The same address and phone everywhere
Site, Google Business Profile, insurance directories and Yelp should match exactly.
Before you publish
Rules to respect
- The FTC bans fake reviews, reviews written by staff without disclosure, and paying for positive reviews. It applies to your website as well as review sites.
- Before-and-after photos must be your own real patients, shown with their consent.
Sources: Perkins Coie: FTC finalizes rule banning fake reviews and testimonials (effective 21 Oct 2024). Rules change, so check the current version or ask your professional body.
Business details for your page code
Dentist is a type of LocalBusiness. Google needs a name and address; add phone, hours and a link to your insurance page. Replace everything in CAPITALS, keep every detail identical to what the page shows, then check it.
<script type="application/ld+json">
{
"@context": "https://schema.org",
"@type": "Dentist",
"name": "YOUR BUSINESS NAME",
"url": "https://YOUR-SITE",
"telephone": "+1 YOUR PHONE",
"address": {
"@type": "PostalAddress",
"streetAddress": "YOUR STREET",
"addressLocality": "YOUR CITY",
"addressRegion": "YOUR STATE",
"postalCode": "YOUR ZIP CODE",
"addressCountry": "US"
},
"openingHoursSpecification": [
{
"@type": "OpeningHoursSpecification",
"dayOfWeek": [
"Monday",
"Tuesday",
"Wednesday",
"Thursday",
"Friday",
"Saturday"
],
"opens": "09:00",
"closes": "19:00"
}
],
"sameAs": [
"YOUR GOOGLE BUSINESS PROFILE LINK",
"YOUR OTHER OFFICIAL PROFILE"
]
}
</script>Common mistakes
- One "Services" page that lists twenty treatments in a line each.
- Insurance accepted shown only as logos, which machines can't read.
- Stock photos of smiling models instead of your own team and office.
Questions
Should I publish prices?
Where you can, yes: a starting price or a range for common visits without insurance answers a question patients ask constantly. If it varies too much, explain what it depends on.
Do I need a blog?
Only if someone will keep it useful. Five strong service pages and an insurance page beat fifty thin posts.
How do AI assistants pick a dentist to recommend?
They draw on pages they can read and on what review sites and directories say. Clear service pages, consistent details and real reviews all feed that.
Check your own site
SEARCH ONE checks one page for SEO, AEO and GEO and writes out each fix. Start with your home page or your main service page. Your first 5 page audits are free.
Background: SEO, AEO and GEO guides, and the glossary.
Other industries in United States: law firms, home service businesses, med spas, restaurants.