What clients ask before they call
These are the questions to answer on your own pages, in plain words, near the top. They're common examples; your calls, messages and reviews will add your own.
- "Do you offer a free consultation?"
- "Do you work on contingency, and what percentage?"
- "How long does a case like mine usually take?"
- "Are you licensed in my state?"
- "What should I bring to the first meeting?"
- "Do you handle cases like mine (for example a truck accident)?"
Write your answers with the free FAQ builder
What your website needs
- 1
One page per practice area and location
Personal injury, family law and estate planning each need their own page, and each office its own location page. Mixed pages answer nothing well.
- 2
Attorney profiles that prove expertise
Bar admissions by state, years in practice, education, and the kinds of matters each attorney handles. Link every article to its author.
- 3
How fees work, in plain words
Contingency, hourly or flat fee, and what the first consultation costs. You don't need exact numbers to answer clearly.
- 4
Answers to the questions above
Short, careful answers on the relevant practice page, with a clear note that it's general information, not legal advice.
- 5
Consistent details across directories
Name, address and phone must match on your site, Google, Avvo, Justia and your state bar listing.
Before you publish
Rules to respect
- ABA Model Rule 7.1, adopted in some form by most states, forbids false or misleading statements about a lawyer's services. Results and testimonials can mislead if shown without context.
- States add their own rules, for example disclaimers on past results or "Attorney Advertising" labels. Check your state bar's current advertising rules before publishing.
- The FTC's ban on fake or paid reviews applies to law firms too.
Sources: American Bar Association: Model Rule 7.1, communications about a lawyer's services; Perkins Coie: FTC finalizes rule banning fake reviews and testimonials (effective 21 Oct 2024). Rules change, so check the current version or ask your professional body.
Business details for your page code
Use LegalService for the firm, one per office, with each office's own address and phone. Add the areas you serve. Replace everything in CAPITALS, keep every detail identical to what the page shows, then check it.
<script type="application/ld+json">
{
"@context": "https://schema.org",
"@type": "LegalService",
"name": "YOUR BUSINESS NAME",
"url": "https://YOUR-SITE",
"telephone": "+1 YOUR PHONE",
"address": {
"@type": "PostalAddress",
"streetAddress": "YOUR STREET",
"addressLocality": "YOUR CITY",
"addressRegion": "YOUR STATE",
"postalCode": "YOUR ZIP CODE",
"addressCountry": "US"
},
"openingHoursSpecification": [
{
"@type": "OpeningHoursSpecification",
"dayOfWeek": [
"Monday",
"Tuesday",
"Wednesday",
"Thursday",
"Friday",
"Saturday"
],
"opens": "09:00",
"closes": "19:00"
}
],
"sameAs": [
"YOUR GOOGLE BUSINESS PROFILE LINK",
"YOUR OTHER OFFICIAL PROFILE"
]
}
</script>Common mistakes
- Calling the firm "the best" or promising outcomes, which can break advertising rules.
- Practice-area pages with no named attorney behind them.
- Blog posts copied or spun from other sites, which add nothing and can be flagged as low quality.
Questions
Can AI tools recommend my firm?
They can, when the firm's pages answer real questions clearly and other trusted sites (directories, local news, bar associations) mention it.
Should I show case results?
Only if your state's rules allow it, with the disclaimers they require, and with context so they don't promise outcomes.
Is a blog worth it for a small firm?
A few genuinely useful guides that answer common client questions are worth far more than frequent short posts.
Check your own site
SEARCH ONE checks one page for SEO, AEO and GEO and writes out each fix. Start with your home page or your main service page. Your first 5 page audits are free.
Background: SEO, AEO and GEO guides, and the glossary.
Other industries in United States: dentists, home service businesses, med spas, restaurants.